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Question by Venkat R. · Jun 11, 2015 at 10:46 PM · diagnostics

Very High UA Response Time

I am seeing quite a few UA which are being reported as 1500-2500 secs by dynatrace. I am not sure how browser would let the page load for that long or is that a bug in dynatrace which happens in a specific scenario. When I drill down to UA purepath, all i see is loading of the page and scroll. Somehow drill down to purepaths doesnt show up for these requests.

One thing i found in common is that all of these requests are on mobile safari.

Any ideas on why this could happen?

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Answer by Andreas G. · Aug 05, 2015 at 03:39 PM

Hi Venkat

Must have missed this posting. Any new insights from your side since you posted this question? 

You may also want to open a support ticket - maybe there is a known issue with our data reporting on certain versions of Mobile Safari

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