EUM BTM Issue
Hi Andreas,
Please can you help us with link or document which can give us details like how to create Business Transaction form Page actions.
Let me explain you my scenario I want to create business Transaction which will provide me data like referrer of Page and also after this link on which link user clicked basically I want know behavior of user Actions using BTM
Ex: Like We Have Open An Account Link under various TABs so I would like to know from which TAB user clicked on "Open An Account" also after that pages which pages user navigated.
Also Please help us document for "Transaction Based Measure" which contains methods for Web Request(Response Header,URI Pattern)
Please Help
Hi Amol
You can find more information on BTs in the following locations
- Usage of Business Transactions
- Slides on UEM BTs (on Compuware APM University): Business Transactions for UEM
To your particular use case - here is some guidance:
Let me start by rephrashing your business question and from that derive the steps to create the BT: "You want to focus on the 'Open An Account' Page Action and for that you want to split by the referer page".
This translates into: "A Page Action BT that filters on the Open An Account Page Action and splits by the Source URL".
All you therefore need is two measures
a) Page Action Count Measure that you use as a Filter Measure for the "Open An Account Action". Easiest to get this is to open the Page Action PurePath Dashlet. Select the Page Action in question and in the tree on the bottom click "Create Measure" and select the Page Actions - Count. The dialog will automatically pre-populate all relevant fields. Give the measure the name "Is Open An Account Action"
b) Create a second measure from the same Page Action PurePath Dashlet. This time it is of type Page Actions - Name. Check the box "Source Page Title" or "Source URI". This Measure will therefore return the string value of the Source Title or URI.
Now simply create a Business Transaction, select "Page Action" based and use the first measure as filter and the second for splitting. That should do the trick
Let me know if this makes sense and if it works
Andi
Hi Andreas,
I tried what you suggested to me and it is giving me total count but it wont gave me count from which tab it is coming.
ex. I clicked open an account 4 times, 2 times from 1 tab and 2 times from 2nd tab so what I want count from that two separate tabs i.e. from 1st tab how many open an account click happen and same from 2nd tab.
please suggest.
Amol.
If the splitting works correctly you should be able to
a) see the individual tab names as split value in the Business Transaction Dashlet
b) chart the count split by your tabname
If you can - attach a screenshot of your Business Transaction Dashlet
Hi Andreas,
I am not getting individual tab names in business transaction dashlet, I am getting only 1 entry and under that I am getting the total count where as I want the individual tabs.
export a session and send it to me - i will have a look at it
Another option to keep in mind is reaching out to our Enablement Service Team - they are experts and can help you with your tasks: Enablement Services
Can you Please help us with some documents for best practices for implemtation of BTM.
Regards,
JD
If you want more information on BT please have a look at the material that I linked to on my original reply
