Hi,
we are involved in a new Dynatrace Installation and we are discussing how can Dynatrace help us for Capacity plannings. Capacity team needs some information, basically they need Transaction Flow Dashboard information like Contribution Time per Agent Group and Requests per minute between tiers.
I have reported Transaction Flow Dashboard information to excel format and I got a lot of information but not Contribution Time per Groups and requests between tiers.
Do you know how can I export that information?
Thanks in advance.
Alberto.
Answer by Graeme W. ·
Alberto,
I just tried exporting the Transaction Flow dashboard in 6.2 and I got a count of requests between agents for each pair of communicating agents. All you'd need to do is to divide by the length of time you're reporting on. Is that sufficient?
Also, you do get the contribution time for each agent (in the 'Sum Execution Time' column), and that table lists the group the agent belongs to. You could roll that up into contribution by agent group using the SUMIF function – although you'd have to add a cell for each agent group.
So my recommendation is to see if you can extract exactly what you need from the exported spreadsheet by using a small amount of Excel programming.
My other thought is that if you want to use this data for long-term capacity planning, you might consider exporting the spreadsheet into a database.
-- Graeme
JANUARY 15, 3:00 PM GMT / 10:00 AM ET