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Question by Aravindhan P. · May 05, 2015 at 05:39 AM · production

PurePath Timeout : Need to know the cause

Dynatrace Community,

Here is the problem

We have 2 different system System A and System B.

System A makes call to system B and its ideally expected that these calls be shown in purepath but its noted that all of the purepath is timing out.

PFA the screen shot DT_Screenshot.png.

Can someone please point and let us know why purepath should timeout ?

can it be due to some agents in system B not having all agents at the right places ?

Please let me know if you would need further details.

 

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Answer by Andreas G. · May 05, 2015 at 06:02 AM

I can see that your Duration is higher than the Response Time. That means that you have some asycnronous activity going on in these PurePaths, e.g: background threads doing some work or making async web service calls that take a long time. A PurePath times out in case not all of the PurePaths "sub-paths" that follow these async calls come back in a certain time intervall. If you explore the PurePath tree you will see where your PurePath starts asynchronous activity. You should easily spot which async activity is taking that long

If you need a closer look at this feel free to share your PurePaths by either attaching it to this discussion thread or sharing it through my Share your PurePath program

Andi

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