Monitoring issue for iOS application

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Question by Nikhil N. · May 19, 2015 at 04:15 AM · production

Monitoring issue for iOS application

I have integrated ADK as per the instructions.

In my application I have Login feature which keeps the login session.

I am facing following issues while monitoring dynatrace -

On detail page of Exception, I am getting limited summary of crash log and when I tried to open crash log, it shows me blank page.
For some exception, I was trying to use "Source code look up" feature but dynatrace wasnt showing any option for code look up.
Dynatrace is also not tracking logged-in user id for any "exception", which we can see in Details of exception.

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Answer 1 · 2015-05-28T13:03:13Z

Answer by Dominik P. · May 28, 2015 at 01:03 PM

You can use the reportValueWithName method to do that (see iOS ADK Setup and Instrumentation). The value will show up in the tree view of the user action and you can create a measure to use the reported value for visit tagging, splitting, etc...

Best regards,

Dominik

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Answer 2 · 2015-05-21T23:16:57Z

Answer by Nikhil N. · May 21, 2015 at 11:16 PM

Hi,

One more question - Is it possible to send specific log to dynatrace server through iOS code?

I want to report one event on dynatrace and for that I have to add some code through which application will send the message to dynatrace server.

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Answer 3 · 2015-05-21T22:37:29Z

Answer by Nikhil N. · May 21, 2015 at 10:37 PM

Hi Dominik,

Thanks for your reply. Its really helpful.

3) Could you elaborate in details how to achieve this?

1) When you open the detail of any crash it will show you all details with limited crash log at the bottom. There is one more button to get full crash log. When I click on "Get crash log", it navigates to other page but not showing any details on that page.

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Dominik P. &. · May 28, 2015 at 01:00 PM 0

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I do not know any "Get crash log" button - can you post a screenshot of what you mean? Do you mean the "Save..." button below the "Mobile Crash Details"? This should open up a dialog that lets you download the crash dump.

Answer 4 · 2015-05-19T17:12:05Z

Answer by Dominik P. · May 19, 2015 at 05:12 PM

Hi Nikhil,

I'll answer your questions in reverse order...

3. in order to see a user name you will have to tag your visit. This can be done in various ways:

Capture a method argument on the server side that contains the user name
Report a string with the mobile agent that contains the user name

2. The source code lookup feature is not available for mobile crashes.

1. Can you elaborate on this? Which blank page are you referring to?

Dominik

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Monitoring issue for iOS application

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