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Question by Raul V. · Aug 17, 2015 at 11:59 AM · configuration agent javascript

Javascript agent dynatrace 6.2 upgrade

Hi,

I have recently upgraded the dynatrace server from 6.1 to 6.2. We were using Manual Javascript injection before. I can see in https://community.dynatrace.com/community/display/... that the way Manual Injection is handled has changed. I've changed the previous Javascript agent tag, which in my case was:

<script type="text/javascript" src="/dtagent61_vbxjnpr23t_7880.js" data-dtconfig="bandwidth=300|tp=50,50,10,1"></script>

To the one suggested in the dynatrace client after setting up the right options in the client:

<script src='/dtagent_bootstrap.js'></script>

However, I get a 404 when hitting the web application that's being monitored. Any help would be much appreciated. Thanks in advance,

Raul

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Answer by Raul V. · Aug 19, 2015 at 08:18 AM

Hi Klaus,

I can see in dynatrace client Agent Overview, that the agents are in 6.2.0.1239. Our firewall is configured to accept requests that start with "dtagent" so that should be fine.

Any other ideas?

Thanks,

Raul

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avatar image Joe H. · Aug 19, 2015 at 03:53 PM 0
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Can you verify that when you say 'agents are at 6.2.0.1239', you're talking about the WS tier agent?

Any chance you can test the URL being behind the firewall, just to verify it's not a firewall problem?

And of course verify that the WS tier agent is running properly. Worth a glance at the log file of that agent.

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Answer by Klaus E. · Aug 18, 2015 at 05:55 AM

Hi Raul,

Could it be that the server side agents are not yet updated/restarted? 6.1 agents would not be aware of the "dtagent_bootstrap.js" and therefore deliver 404 errors. Another thing could be that you have setup firewall or proxy rules for the original path that do not match now anymore.

Cheers Klaus

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