I have a customer using UXP Backbase that has an obvious memory leak. Following long load tests we get OOM exceptions and we can also see growth with trending snapshots.
When I try to view the details for a leak analysis dump created through the OOOB action plugin when the OOM fires I can't see any details in the following tabs: hotspots, collections and maps, http sessions or duplicate strings. Instead I get a message that says 'This section is only available for Leak Analysis Snapshots'.
So are all Leak Analysis snapshots the same? Do I need to do anything more than post process it.
On my own system this works fine from a manually created leak dump.
Customer version is 6.1.8191