Question by Roger H. · Aug 19, 2015 at 03:59 PM ·

Business Transactions not displaying throughput, failure rate etc.

I have recently configured a new profile with business transactions and I am struggling to understand why I don't see throughput, failure rate and response time data for individual business transactions.

My profile was able to automatically detect the application for monitoring and I receive transaction data at the application level but not at the business transaction level (Shown Below). I do see results for individual business transactions when viewing the Business Transaction Dashboard.

I do have Calculate Results set for both failure rates/response time and count.

Thoughts?

btfailure.png (54.7 KiB)

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Answer by Roger H. · Aug 20, 2015 at 01:41 AM

I am unable to click to drill down or configure anything related to those business transactions within that screen. I can clear the baseline of the application but that did not produce any new results.

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Answer by Erwin P. · Aug 19, 2015 at 09:21 PM

on each of those business transactions, try clearing their base lines

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Answer by Saanjeith V. · Aug 19, 2015 at 08:16 PM

I had a similar issue at my client site - in which support gave me a fixpack which solved the issue. I would try to open up a ticket and see what support has to say.

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Answer by Roger H. · Aug 19, 2015 at 07:59 PM

I do have them selected, and they appear, but they are not getting any throughput, failure rate and response time data.

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Answer by Venkat R. · Aug 19, 2015 at 07:37 PM

Click on the top right configure and select monitored business transaction. Once you select the Business transaction you created, it should who up.

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