how to get data of the offline java agents

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Question by Viji R. · Aug 26, 2015 at 05:35 PM · agent java

how to get data of the offline java agents

Is it possible to get data of the offline agents. I tried but it is not listing the offline agents in the filter.

could anyone help me.

Thanks,

Viji R.

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Answer 1 · 2015-08-27T20:28:13Z

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Answer by Andreas G. · Aug 27, 2015 at 08:28 PM

Have you tried setting the timeframe of your dashboard to a timeframe where the agent was active?

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Viji R. · Aug 27, 2015 at 08:59 PM 0

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Yeah I tried that custom time frame and the split by agent option. It works. Thanks All.

Answer 2 · 2015-09-09T15:37:17Z

Answer by Scott F. · Sep 09, 2015 at 03:37 PM

Thank you for the input. I tried Viji's solution, but it I still don't see the agents. I'll make sure our warehouse still has data for these agents. (FYI, using 6.1.0.8231)

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Viji R. · Sep 09, 2015 at 04:37 PM 0

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You can check the storage management in,

Settings --> dynatrace Server --> performance warehouse --> Storage management.

Answer 3 · 2015-09-03T18:29:12Z

Answer by Mike T. · Sep 03, 2015 at 06:29 PM

well atleast you can select them. But if you had a report saved already and went back in time you should still see the data

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Answer 4 · 2015-09-03T18:28:20Z

Answer by Mike T. · Sep 03, 2015 at 06:28 PM

If the agents are no longer connected to Dynatrace I do not believe you can chart on the measures anymore.

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Answer 5 · 2015-09-03T15:54:29Z

Answer by Scott F. · Sep 03, 2015 at 03:54 PM

@Andreas Grabner I am facing this same issue. Changing the time frame does not change the list of agents in the chart split or Status Overview. If it makes a difference, the agents I'm looking for do not show as offline or online. They are just not there (the JVM's were shut down gracefully about a week ago) no matter what time frame I use. Is it possible to still add these agents to a dashboard?

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Viji R. · Sep 03, 2015 at 06:43 PM 0

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hi,

I am able to retrieve the data of the offline agents. Select custom charts, and spilt by agent. Select the custom date range when the agent was online. Now the data will be pulled from the performance warehouse and it will show the DB symbol in the agent name also. So we will be aware that this data is from DB.

-Viji.

Answer 6 · 2015-08-27T20:37:18Z

Answer by Sreerag M. · Aug 27, 2015 at 08:37 PM

I think your option is to set the dashboard timeframe as Andi suggested and use 'Agents by Pattern' filter option in the dashboard.

-Sreerag

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Answer 7 · 2015-08-27T03:49:27Z

Answer by Dave M. · Aug 27, 2015 at 03:49 AM

Ok, I understand your use case now, and I do not think there is a way to set up a chart splitting value, filter, etc. for an agent that is currently not connected. Maybe someone else knows a way and can post it...

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Answer 8 · 2015-08-26T19:37:26Z

Answer by Viji R. · Aug 26, 2015 at 07:37 PM

Thanks for your reply.

I aware of that. I look for the captured data cpu, memory, purepath, etc., when I tried a new chart, it is not showing the offline agents to filter. then , how can I get data of those offline ones.

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Answer 9 · 2015-08-26T19:33:22Z

Answer by Dave M. · Aug 26, 2015 at 07:33 PM

On the agents overview dashlet there is an icon (first on the left at the top right) that let's you see the currently offline agents, if that is what you mean.

HTH,

dave

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Viji R. · Aug 26, 2015 at 07:37 PM 0

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Thanks for your reply.

I aware of that. I look for the captured data cpu, memory, purepath, etc., when I tried a new chart, it is not showing the offline agents to filter. then , how can I get data of those offline ones.

how to get data of the offline java agents

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