mobile app not seeing visits
Hi everyone,
We have built a new mobile iOS app and have implemented the mobile adk in the app as the general setup. The server location is pointing to our domain (www.domain.com) where our agents reside. I can see the system health and visits from google bots but no real user data. Any idea why this may be the cause?
Hi Marc,
You can take a look at the iOS setup documentation here:
https://community.dynatrace.com/community/display/...
This sounds like it might be a communications issue. You'll want to make sure that you add the cpwrUEM_startup.agentPath key, and that it points to the right URL and port. Try launching a browser on your mobile device or simulator and enter this URL. You should get a valid response (not a 404 or connection failure).
You can also add the key cpwrUEM_Logging.level=ALL to your application's info.plist, then rebuild and deploy your app. This will log detailed information to your XCode console and allow you to troubleshoot the issue.
Hi Marc,
I would verify that the cpwrUEM_startup.agentPath matches your configured UEM set up
application screen
this example would be <domain>/dynatrace/
