Hi everyone,
We have built a new mobile iOS app and have implemented the mobile adk in the app as the general setup. The server location is pointing to our domain (www.domain.com) where our agents reside. I can see the system health and visits from google bots but no real user data. Any idea why this may be the cause?
Answer by Aaron W. ·
Hi Marc,
You can take a look at the iOS setup documentation here:
https://community.dynatrace.com/community/display/...
This sounds like it might be a communications issue. You'll want to make sure that you add the cpwrUEM_startup.agentPath key, and that it points to the right URL and port. Try launching a browser on your mobile device or simulator and enter this URL. You should get a valid response (not a 404 or connection failure).
You can also add the key cpwrUEM_Logging.level=ALL to your application's info.plist, then rebuild and deploy your app. This will log detailed information to your XCode console and allow you to troubleshoot the issue.
Answer by Kyle K. ·
Hi Marc,
I would verify that the cpwrUEM_startup.agentPath matches your configured UEM set up
application screen
this example would be <domain>/dynatrace/
JANUARY 15, 3:00 PM GMT / 10:00 AM ET