Cannot connect AMD from RUM Console

Question

Question by Satit A. · Mar 31, 2014 at 01:58 AM ·

Hi all,

Cannot connect to AMD as shown in the screen below. Anyone ever facing this issue?

Regards,

Satit A.

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Answer 1 · 2014-08-25T17:56:40Z

Answer by Sandrine M. · Aug 25, 2014 at 05:56 PM

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Answer 2 · 2014-03-31T02:09:44Z

Answer by Radoslaw S. · Mar 31, 2014 at 02:09 AM

As you see - the connection status is "green".

What does not work is the read/publish the configuration - reason: "No rtm.config file" at AMD.

Please check if you have the file /usr/adlex/config/rtm.config
and if the file has appropriate file privileges for "compuware" user.

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