How to change when alerts get triggered

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Question by Bob Z. · Jun 26, 2014 at 06:12 PM ·

How to change when alerts get triggered

Prior to V 12, there was a check box on the Alert config screen that determined if alerts were triggered 24/7 or just business hours. How do I set this action in 12.1. Recently my alerts just started getting triggered in the overnight hours, and I only what them triggered during the define Compuware business hours.

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Answer 1 · 2014-06-26T23:48:50Z

Answer by Harshal P. · Jun 26, 2014 at 11:48 PM

Hi Bob,

On your report server, please go to Settings–>Report Settings–>Business Hours. In 12.1, there should be a checkbox to generate alarms only during business hours. Please ensure that the checkbox is checked and alter your business hours accordingly, if needed.

Let me know if you have any questions.

Regards,

Harshal.

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How to change when alerts get triggered

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