Cas or AMD misses a period

Question

Question by Henk S. · Sep 16, 2014 at 09:23 PM ·

Cas or AMD misses a period

Very simple question, but always difficult to answer I think,

When I am looking at graphs in CAS. I have found an empty period. When I add the table I notice that, in my case, the time increments in 5 minutes but e.g.

10:15

10:20

10:25

and then

10:35 skipping 10:30 and showing a gap in my graph, the history in AMD shows a continues data stream at the interface,

Can anybody explain?

KR Henk Stobbe

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Answer 1 · 2014-09-16T22:14:56Z

Answer by Henk S. · Sep 16, 2014 at 10:14 PM

Jason,

Thanks for the very quick response, I will check zdata!

KR Henk stobbe

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Answer 2 · 2014-09-16T22:07:23Z

Answer by Jason Y. · Sep 16, 2014 at 10:07 PM

Hi Henk,

Based on the description, it seems the CAS got problem to process the data for 10:30, could you go to the AMD, /var/spool/adlex/rtm/, and check the zdata file created at 10:30, if it was not there, it seems the AMD crashed at that time, please open a new ticket to customer support.

Thanks,

Jason

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Cas or AMD misses a period

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