Very simple question, but always difficult to answer I think,
When I am looking at graphs in CAS. I have found an empty period. When I add the table I notice that, in my case, the time increments in 5 minutes but e.g.
10:15
10:20
10:25
and then
10:35 skipping 10:30 and showing a gap in my graph, the history in AMD shows a continues data stream at the interface,
Can anybody explain?
KR Henk Stobbe
Answer by Jason Y. ·
Hi Henk,
Based on the description, it seems the CAS got problem to process the data for 10:30, could you go to the AMD, /var/spool/adlex/rtm/, and check the zdata file created at 10:30, if it was not there, it seems the AMD crashed at that time, please open a new ticket to customer support.
Thanks,
Jason
JANUARY 15, 3:00 PM GMT / 10:00 AM ET