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Question by Siddhardha G. · Oct 15, 2014 at 03:52 AM ·

EP date format

Hi All,

 

For one of our clients, EP has recently switched from dd/mm/yyyy format to mm/dd/yyyy.

The browser language settings are English (AU). 

We checked the Internationalisation settings under User Settings, it is set to English (AU) and the date format is fine there.

We checked the language settings on EP server, English (AU).

 

Any ideas on what may have caused this change and how to fix it??

 

Thanks,

Sid

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Answer by Janet Z. · Nov 17, 2014 at 06:17 AM

Following procedure is work as expected:

1. Add the preferred language to IE Option->Language Reference as top one
2. logon to EP machine, and set the preferred language in "Format", "Location" and Language for non-unicode programs.
3. Add "dojo.require("dijit.form.DateTextBox");" to C:\Program Files\Compuware\Enterprise Portal\tomcat\webapps\ROOT\html\js\dojo\release\centauri\layer-base.js.
4. Reboot the EP machine.
5. Close IE , reopen it, accessing EP and CAS then I got consistent Date format.

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Answer by Siddhardha G. · Oct 17, 2014 at 03:03 AM

We've got English (Australia) as the only language in our browsers. Opened a new case for this SUPDCRUM-1752

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avatar image Adam P. ♦♦ · Oct 17, 2014 at 01:44 PM 0
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Yeap, that would be the next step.

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Answer by Adam P. · Oct 16, 2014 at 03:47 PM

Please check if in your browsers en_AU is not only set but also placed on first position on language list:

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Answer by Siddhardha G. · Oct 16, 2014 at 03:59 AM

languageId is found in the html header

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Answer by Siddhardha G. · Oct 16, 2014 at 03:56 AM

Adam,

We've tried this in IE10,11 and chrome. 

I can see that the languageId is set to en_US. I think this is causing the issue, how do I change it to en_AU?

Btw, the browser language is set to English (AU)

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Answer by Adam P. · Oct 15, 2014 at 04:39 PM

Sid,

What browser do you use?

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