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Question by Yee L. · Dec 17, 2014 at 12:09 PM ·

Blank RUM Console

Hi,

When I startup and login to RUM Console (Version: 12.2.1.39), it loaded but show a blank page. Unable to click anything I just close it, relogin and its remain the same after waited for 30 minutes or more. 

End up I have to restart the services (Compuware RUM Console) and so, its finally back to normal.

Anyone know why this happened and anyway I can get it back to normal without restarting services.

Thanks & Best Regards,

Yee Heng

 

 

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Answer by Adam P. · Dec 17, 2014 at 08:21 PM

First take a look if you're not affected by this known issue, if that's not the case then we should tae a look at your log files.

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