• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Network Application Monitoring /
  • NAM Open Q&A /
avatar image
Question by Christopher C. · Jan 12, 2015 at 06:13 AM ·

Why overlapping DMI time range would show different results?

Hi guys,

I'm confused about why CAS would return different results for overlapping time range:

For the image above, the time range is 12:30 to 13:00, and we see the user name with requests breakdown. (S8-----3B is the same client as 220.x.x.231, we capture the user name based on a POST body during login and the rest of the operations have no user name parameter and only rely on a SSID)

But when we change to 12:30 to 13:30, we are seeing less results, which doesn't really make sense to me.

Any insight on how CAS returns result based on time range?

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

2 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Christopher C. · Jan 12, 2015 at 04:05 PM

Hi Michael,

That's the reason! Thanks for clearing that up!

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Michael F. · Jan 12, 2015 at 08:27 AM

Christopher,

Do you have more than 1000 users?   If so this report by default brings back the top 1000 records by default,  so if you have more than 1000 users when you expanding your time range this user may not be report output list when you use the find in the report.  I believe when using the find its just search the results from the top 1000, not going back to the db and searching for those users.

You can either A,  edit the report definition on they fly and change the select top items to a higher value then try again.   B, when editing the report just put the desired names in the username dimensions.     C,   if A works and you want to use this workflow,  then you can save this report so it always has the higher top results but make sure when you save you remove all the filters in the dimensions besides traffic type real as this is global report where filters from other reports are getting past along to the All User report,  then moving forward you will always have higher top results when users are using this workflow.

D,  if you want just a user lookup report you can save the All Users report with as different name but before saving chose Dispay form then save,  but again as a different name,  as this All Users is global report used by OOB reports.

Thanks,

Mike

 

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

2 People are following this question.

avatar image avatar image

Forum Tags

esm siebel Dynatrace Managed license nam probe wan citrix dna rest api configuration mq alerting NAM 2018 dashboard dcrumadvisory reports css nam universal decode database mobileapp RUM ads sap nam console scripting nam server sequence transactions nam 2019 upgrade
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A