DBDailyMaintenance execution failed

Question

Hi

We keep on getting the message "DBDailyMaintenance execution failed at date/time" in CAS (12.2.1.75).

Any idea how to resolve this and ensure the daily maintenance task runs successfully again? What impact does it have when this task doesn't run?

Thanks

Answer 1

Answer by Adam P. · Jan 30, 2015 at 03:08 AM

Andre,

The default timeout is 20 minutes (\config\tasks-210-rtmbs-am.xml) that can be increased if you make sure in server.log that it was just a timeout.

Other way we may want to investigate it. Feel free to provide us with related server.log.

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Answer 2

Answer by Andre V. · Feb 03, 2015 at 11:20 PM

Adam,

I've reviewed the attached log file but I'm not sure it is simply timing out; would appreciate it if you have a few minutes to take a look.

Alternatively, I'll open a support ticket.

Thanks!

PS: the CAS doesn't have the correct amount of memory assigned (O/S total is 36GB currently, with 16GB for CAS if I recall correctly), we're waiting for a memory upgrade on the server.

server.log (zipped)

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Adam P. &. · Feb 04, 2015 at 01:21 AM 0

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Andre,

No, it wasn't timeout that could be just extended but lack of memory:

T ADM    15-02-02 22:26:20.870    Memory alert level is about to be changed: 2 => 4; GC will be run before issuing the memory alert.
T ADM    15-02-02 22:26:20.871    Garbage collection started
T ADM    15-02-02 22:28:31.234    Garbage collection done in 02:10.363. Released 12MB
T ADM    15-02-02 22:28:31.236    Memory alert changed to level 4. Free memory: 2 %
E RTM    15-02-02 22:28:31.271    Not enough memory. Cache Clean
E RTM    15-02-02 22:28:31.276    Not enough memory. Cache Clean
T RTM    15-02-02 22:28:31.291    Not enough memory. Stop data processing
T RTM    15-02-02 22:28:31.293    Stop new sites processing. Limit set to: 53 sites
T RTM    15-02-02 22:28:31.294    Stop new clients processing. Limit set to: 1637 clients
T RTM    15-02-02 22:28:31.296    Memory Checker: New servers processing stopped already.
E RTM    15-02-02 22:28:31.297    Woodsman is dropping UEM data from the cache due to current memory alert level
E RTM    15-02-02 22:28:31.299    Woodsman is dropping Server level from the cache due to current memory alert level
T RTM    15-02-02 22:28:31.300    Memory Checker: System Restart

Yes, it would be great idea to add more memory for CAS process ...

Answer 3

Answer by Ulf T. · Feb 04, 2015 at 01:28 PM

Hey Andre - keep in mind that after you chucked in the DIMMs Adding Memory to the Report Server

You might want to check on the SQL how much it gobbles up.

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Answer 4

Answer by Andre V. · Feb 04, 2015 at 05:40 PM

Thanks Adam, figured memory would cause hassles eventually.

Yip thanks Ulf, I'm aware of the required regedit change (wink)

SQL is set to consume a specified max amount, 10GB I think

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DBDailyMaintenance execution failed

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