• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Network Application Monitoring /
  • NAM Open Q&A /
avatar image
Question by Carlos C. · Mar 19, 2015 at 06:58 PM ·

DCRUM support for SAP Barcode scanner transactions

Hi all,
We're working on a new opportunity to monitor several SAP modules in a retail company.

The thing is they have a lot of perfomance issues with transactions generated by Barcode scanners (Motorola 9000 - Windows embedded - SAP logon client). We have experience monitoring SAP production environments using DCRUM, but this is the first time we face these SAP mobile clients.

According our customer the barcode scanners use HTTP protocol to get SAP server, but we're not sure if we could capture and decode the these SAP transactions. Due some security concerns they can't give us access yet to capture real data, however we hope to get it maybe next week.

Do anybody have experience in a similar environment?

Best regards,
Carlos Cardoza

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

1 Reply

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Ulf T. · Mar 20, 2015 at 01:40 PM

Hi Carlos

It should work directly as you are using standard methods (HTTP). There's a few in our team that has had some great experience and benefits gained by the abilities of DC RUM being able to see fringe I/O like scanners and automated data acquisitions.

I hope they'll reach out to you soon (smile) but if they don't - just go ahead as there's nothing out of the ordinary in your setup

 

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Carlos C. · Mar 20, 2015 at 06:04 PM 0
Share

Hi Ulf,

Thanks a lot for your answer. Same as you said, we beleive it must work using HTTP decode, that's the reason because we're pushing to get a sample capture.

As soon as we do the technical qualification I'll post our experience.

BR

Carlos

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Forum Tags

esm siebel Dynatrace Managed license nam probe wan citrix dna rest api configuration mq alerting NAM 2018 dashboard dcrumadvisory reports css nam universal decode database mobileapp RUM ads sap nam console scripting nam server sequence transactions nam 2019 upgrade
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A