Master and Slave CAS Architecture

we are having a hybrid customer model,in that we are planing to keep slave cas in each one of the customer data center and Mater cas in our Datacenter which connects to ITSM tools..

Please suggest me how we have this model ??

Hello Christopher,

in DCRUM <12.3 there was an option to have a master-slave configuration like slave CAS is processing the services 1 and 2 and master CAS is processing data for 3 and 4 but all reporting is done via the master CAS therefore the master CAS get's the data from all other CAS as well.

Is this configuration possible in DCRUM 12.3 too? I think it should be something like "extra capacity". But the services may be captured in different datacenters.

Best regards,
Friederike

Indira,

Do you want a set up for high available or extra capacity or both?

If for HA, each CAS processes the same data at the same time, having them in different data centers is OK.

If for extra capacity each CAS processes a part of the data, again at the same time.  The master then aggregates the data when reports are run.  While there's no reason you couldn't have each CAS in a separate data centre, any significant extra latency/lower bandwidth between them may mean one CAS has an extra delay to get it's data to process.

Hi,

Will you please explain the Master and Slave CAS Architecture (any related doc)

We like to know , can we have the Slave CAS in Differant Data center and Mater CAS in other data center and get all the data in the single DashBoard? wht is time interval which Slave CAS Sent to Master CAS and what the requriment.