Hi team,
I have configured one alert for condition - Operation time exceeds 200% of benchmark value
I have selected below :
Dimension : Software Service
Dimension Filter : Software Service - xyz.abc.com WEB VIP HTTPS 48022 ( as this SS was mentioned by app team for alert configuration)
Is Front end tier : Yes
Monitored Metrics: Opeartion Time
Baseline Conditions: current value is greater than 2 times baseline value.
But this alert is not triggering for some reason. Please provide your suggestions.
Answer by Harshal P. ·
Hi Rashmi,
I am assuming that the operation time for the software service did indeed exceed the 200% of the benchmark value, right?
If so, can you please check your alert definition to make sure it includes one of the following combination of dimensions?
Software service – server IP address
Software service – server IP address – operation
Software service – server IP address – task
Software service – server IP address – module
Software service – server IP address – service
Reporting group – software service – server IP address – operation
Application – software service – server IP address – operation
Transaction – software service – server IP address – operation
Tier – software service – server IP address – operation
Site – software service
Area – software service
Region – software service
WAN link name – software service
See this link
Hope this helps,
Harshal.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET