Alert is not triggering - DCRUM

Question

Question by Rashmi S. · Jun 08, 2015 at 02:43 PM ·

Hi team,

I have configured one alert for condition - Operation time exceeds 200% of benchmark value

I have selected below :

Dimension : Software Service

Dimension Filter : Software Service - xyz.abc.com WEB VIP HTTPS 48022 ( as this SS was mentioned by app team for alert configuration)

Is Front end tier : Yes

Monitored Metrics: Opeartion Time

Baseline Conditions: current value is greater than 2 times baseline value.

But this alert is not triggering for some reason. Please provide your suggestions.

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Answer 1 · 2015-06-08T15:27:58Z

Answer by Harshal P. · Jun 08, 2015 at 03:27 PM

Hi Rashmi,

I am assuming that the operation time for the software service did indeed exceed the 200% of the benchmark value, right?

If so, can you please check your alert definition to make sure it includes one of the following combination of dimensions?

See this link

Hope this helps,

Harshal.

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Rashmi S. · Jun 09, 2015 at 02:19 PM 0

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Thank you Harshal for your response. I will try this and will let u know.