Cannot connect ADS to AMD after changing IP

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Question by Hao Z. · Jul 27, 2015 at 10:19 AM ·

Cannot connect ADS to AMD after changing IP

Hello,

I have this weird issue where I was initially able to assign AMD to ADS. However after adding a new ADS whenever I tried to assign AMD to ADS I get a "Max number of AMD (0) reached" error message.

"Screen Shot 2015-07-27 at 6.07.21 pm.png

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Answer 1 · 2015-07-28T03:12:56Z

Answer by Hao Z. · Jul 28, 2015 at 03:12 AM

Hi Adam. According to the RUM Console the license (ADS, CAS, AMD) should expire tonight at midnight. This is the second time this has happened, the first time the ADS assignment feature was giving me this error right after I changed the ip address of the ADS although it was working fine with the initial assignment, on the same day. Anyhow, I will try a new license.

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Answer 2 · 2015-07-27T18:29:25Z

Answer by Adam P. · Jul 27, 2015 at 06:29 PM

It looks like your license is invalid.

Please open support ticket so license department could help you resolve this.

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Cannot connect ADS to AMD after changing IP

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