• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Network Application Monitoring /
  • NAM Open Q&A /
avatar image
Question by Collin L. · Aug 05, 2015 at 12:49 PM ·

Change Analyzer Type?

Hello All,

I am currently learning about Data Center RUM, and we were taught that the analyzer type cannot be changed once configured and published. Therefore, the service would need a delete and re-create if one would want to change the type. However, through the wizard you are able to change the analyzer type, click finish, apply, and then save and publish successfully.

This obviously contradicts the first statement.

Any explanation on what is going would be greatly appreciated!

Very curious on the item.

 

Thanks!

  -Collin Lesko

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

3 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Chris V. · Aug 11, 2015 at 12:35 AM

The wizard allows you to swap between the 'http' style analyzers (as covered above, http, soap/xml) as they're 'kinda the same'.

If you edit the software service via the AMD global config you can swap analyzers to any type. problem here is if you have multiple AMDs, you may end up with mismatched configs (config settings that are valid for a HTTP analyzer, are of course not valid for a database analyzer for example). It's not recommended to do it this way.

Best, and supported method, is to delete the software service, than recreate it (you can use the same name if you must).

 

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Collin L. · Aug 05, 2015 at 01:08 PM

That does help!

However, are you aware of what happens in the background as a result of changing the analyzer?

Really curious on this topic because while editing the service manually, I am unable to find or change the analyzer type. Only in editing with the wizard I am actually able to change the analyzer.

 

Thanks again!

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Elvis C. · Aug 05, 2015 at 01:28 PM 0
Share

Hi Collin,
If you go to your http://casip/atscon and go to the general properties editor, type in RTM_UPDATE_ANALYZER in the search bar and you'll be able to see if this is set to TRUE or FALSE. By default, this flag is set to TRUE. When you change the analyzer type for a particular software service without changing the name, what this does is it will go back in time and look for all records with the software service name and correct the analyzer type. If this property is set to false, it updates the analyzer for the software service and does not look to change the previous records. 

I believe this property plays a part of what happens in the background. and the explanation I've provided above is my understanding from a couple of support cases that I've opened. However, I would get confirmation from an architect to make sure my explanation is correct or explain further.

Thanks,

Elvis 

avatar image

Answer by Harshal P. · Aug 05, 2015 at 01:03 PM

Hi Collin,

The wizard only allows you to switch to certain handful analyzers such as SOAP over HTTP, XML, HTTP etc. For switching to other analyzers such as MQ, you will have to delete and re-create the software service.

Hope this helps,

Harshal.

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

4 People are following this question.

avatar image avatar image avatar image avatar image

Forum Tags

esm siebel Dynatrace Managed license nam probe wan citrix dna rest api configuration mq alerting NAM 2018 dashboard dcrumadvisory reports css nam universal decode database mobileapp RUM ads sap nam console scripting nam server sequence transactions nam 2019 upgrade
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A