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Question by Pablo G. · Feb 07, 2015 at 12:17 AM ·

Exact start and end of "Launch_To_Close"

Hello!

My client is asking me when Launch_To_Close starts and ends specifically. I could not find it in the Help or documentation. They are concerned that some of the closing features are being included in this time.

Thank you!

Pablo

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Answer by Carol O. · Feb 09, 2015 at 07:23 PM

Yes, you are correct that some of the opening and closing features are being included in the transaction time for Launch_To_Close.  Launch_To_Close should only be used for availability and overall timing.  It is especially useful for notification of errors between internal transactions.  Is this helpful?

 

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avatar image Pablo G. · Feb 11, 2015 at 09:24 PM 0
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Yes, that does help. They are using the overall time, though not as recommended. I'll make sure to pass along this information to them.

Thanks for your help!

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