A couple of days ago, data stopped writing to my Performance Warehouse database (Oracle). There was a disconnect message in the system log but it has been reconnected. However, I still am getting no data written despite the DBA seeing active connections to the database. I did notice that the System Profiles->Performance Warehouse->System Profiles Management tab no longer has any profiles listed. What file contains this configuration information? I would like to verify its contents and recover from backup if necessary.
Thank you --
Answer by Mike T. ·
you need to restart the Dynatrace server process to get data writting again, immediate fix. Depending on your version of Dynatrace their are fix packs that have come out to address this issue. You should contact support by opening a ticket and get them the support archive. I have other customers that this happened, and there are new flags to set to handle disconnects of the performance warehouse and ensure that writing to the performance warehouse is always reliable. I know there are fix packs for 6.1 that are out there already, but support will be able to guide you. support.dynatrace.com.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET