If a customer has multiple SaaS accounts and want to use private last mile, do they need to setup multiple private last mile robots for all the child accounts?
Can 1 PLM pc be shared between child accounts (of the same parent account)?
Answer by Pedja B. ·
Do not create PLM networks yourself but ask Dynatrace support to add your new account to your existing PLM network as all your PLM agents should use the same PLM network Account Name. Note, on multiple accounts it is easy to overload shared PLM agents which could affect the test frequency.
Answer by mark e. ·
Yes, a PLM can be shared across multiple accounts and can be setup on a case by case basis. A support ticket should be opened with full details on account IDs and networks and definition of which account ID should have access to what network. The PLM can only run on one network at a time so careful accountID-network configuration is required.