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Question by Andrzej G. · Sep 17, 2015 at 09:55 AM ·

Unknown Browser in Transaction Flow

Some mobile browsers are not recognized by dynaTrace and are treated as Unknown Browser, some of the mobile browsers' User-Agent value are as below:

Lenovo-A308t_TD/S100 Linux/3.4.5 Android/2.3.6 Release/03.26.2013 Browser/AppleWebKit533.1 Mobile Safari/533.1

HUAWEI_G700-T00_TD/1.0 Android/4.2.1 (Linux; U; Android 4.2.1; zh-cn) Release/04.01.2013 Browser/WAP2.0 (AppleWebKit/534.30) Mobile Safari/534.30

Is there anyway to configure the dynaTrace to recognize these User-Agent value as Mobile Browser?

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Answer by Andrzej G. · Sep 17, 2015 at 10:04 AM

Currently we are using UDGER service (http://user-agent-string.info) database to identify UA. If any user agent string values are recognized as UNKNOWN (as the two examples presented above), it might be a good idea to send them a message to simply update their database.

Moreover, (since udger shows 'mobile device' under 'Mobile' field) it will be consulted with our development team, why this hasn't been qualified under 'Mobile browser' group in Transaction Flow.

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