How to instument UEM on the JVM Tier?
Hello,
We're trying to enable UEM for an application. It turns out the Web Server is only redirecting traffic to the JVM, and the JVM is performing all the traditional Web Server work.
How can I enabled UEM on the JVM side? I enabled the UEM sensor, but I'm only seeing the visit tagged at the Web Server level (which has the UEM sensor enabled for other applications that serve their content in the Web Tier).
I also tried placing the Web Server sensor on the JVM tier, as I was not sure if that was a requirement for UEM. This also does not work. Even with both UEM and Web Server sensors placed, I'm not seeing the <script type="text/javascript"src="/dtagent60_db3_3003.js"data-dtconfig="rid=RID_4261487263"></script>placed on any of the pages.
Thoughts? Is this even possible?
Thanks.
Best Answer
Yes this is possible, but I suspect the agent on the Web Tier is messing with the ability of the agent on the Java tier to perform the UEM work. So disable User Experience sensor on the web tier and make sure that sensor is placed on the Java tier.
On top of Joe's comment, you will need to restart the JVM AND Web Server process in order for UEM to properly get injected.
Make sure to clear your browser cache before hitting the page after this change too!
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