Working with customer for which we are trying to inject/utilize UEM for a IIS6/.NET application. I am able to run a 6.1 web server agent within IIS6, connect that agent to the dynatrace collector/server on version 6.3, see web requests in the pure paths for these IIS6 instances, furthermore i am also able to see the js agent (version 6.1) being injected into the browser and POST back the dynaTrace Monitor signal (each getting an HTTP 200 response).
The issues is that we do not see any visits or user actions. Again, we are able to see the 6.1 web server agent detect web requests, in debug mode i can see the UEM uplink details, dtcookie being set, etc... But still not visits. The UEM health check also fails on steps 2, saying the jsagent is not detected.
I'm guessing this has something todo with compatibility between the 6.1 js agent and the 6.3 dynatrace server? I also noticed that in the advanced configurations for the JS agent we have removed the ability to split large signals for IIS?
Thanks in advance
Answer by Gernot R. ·
you're right. since iis6 is not supported in later versions anymore, the "split signals" setting is no longer required. that the healthcheck fails is also a result of compatibility changes - since 6.2, the agent is injected like this: "dtagent627_x_1234.js", where before it was "dtagent61_x_1234.js". the new healthcheck doesn't recognize the old js agent format because as of 6.2 we didn't have plans for controlled js agent rollout, thus the agent would always have the new format.
i think the reason you're not getting any data is that iis6 is not capable of handling the post requests correctly, but since the "split signals" setting isn't available anymore, i can imagine you're having a hard time finding a solution. although the setting has been removed from the client, there's still a possibility to enable it.
enter debug mode, open up uem settings, go to the jsagent settings and enter "spl=1" into the textbox for "custom configuration properties".
Preventing Collection of Private Data 3 Answers