Greetings,
I am wondering if there is any way to exclude a specific exception/exception class from failure consideration like you can in AppMon....
We have a known benign exception that is causing DCRUM to report 1/3 failure rate on a monitored URL...
I've searched documentation and the forums to no avail. Hoping to find any guidance, suggestions, or someone who has better search-fu than me :)
Thanks,
-Brian
What is the failure in DCRUM that is being reported, which you would like to ignore?
Answer by John L. ·
I don't think ignoring the page all-together would be the right way to go. You probably still want to see performance for that page - you just don't want availability to be impacted.
Add the page to URL Monitoring. On the availability tab - for the page - uncheck the top box that inherits the global (software service) defaults. Disable, or ignore the type of error that is being thrown.
Answer by Chris V. ·
DCRUM doesn't see class names, so you'd have to either (making a lot of assumptions here).
- change the HTTP error code lists on the AMD global config, to exclude as 500 errors
or
- deliberately exclude from monitoring the page that triggers the exception (asuming it's one or a small number of pages).
or
- fix the code problem instead :)
Thanks Chris. These seem to be the best options I have. I just now realized the silliness of my question asking whether or not DCRUM could see class names :).
Option 3 is definitely going to be happening soon - but not for a while so was hoping I could find a workaround in the mean time.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET