Search PurePath very Slow, Sometimes Incomplete, and Sometimes Fails
Hello All,
I'm looking at opening a User Action via the Rest interface. This is the construct I'm using:
http://localhost:8030/rest/integration/openpurepath?purepathid=PT=xxxx;PA=xxxx;PS=-xxxx
However, the search takes about 2 minutes EVERY TIME. And, when the data finally comes back, it shows the Transaction Flow, but not the User Action or User Action PurePaths. I have to drill down from there to see them. I'm assuming this is because I'm opening a User Action, and not a Server-Side PurePath.
Now, when I try loading a Server-Side PurePath (not User Action), the Dynatrace Client tells me it Can't Open the Requested PurePath, then opens it anyways, still after 2 minutes of searching, apparently.
I know this is probably going to end up in a support ticket, but any thoughts on this? We're on v6.3.7, by the way.
Thanks.
Best Answer
Hi Cesar,
First of all, I LOVE your paint skills, I wish I laughed so much with every forum post!
Secondly, based on all that you've written it should be a support ticket indeed. Maybe there is something up with the indexing of the session files or with the disk access? Just a thought but support will be able to help you further.
Mike
Community Member of the Month
December 2019
Announcing Dynatrace's Community Member of the Month for December 2019, Enrico F.! Click here to read more! Employee Member of the Month
December 2019
Announcing Dynatrace's Employee Member of the Month for December 2019, Silvia M.! Click here to read more! 
