We tryed to make a virtualisation of our ADS server from physical to VMWARE.
After restart of the ADS we obtain this message in server.log (see attached):
"No license for AMD. Reading samples skipped".
In the application we have this message:
"The number of AMDs/Probes exceeds the limit defined in the product license."
I guess there is something to do with licenses activation between ADS and AMD but I don't know what.
Answer by Babar Q. · Mar 20 at 02:10 PM
I hope after Physical to Virtual activity, now only one instance is running. If this is correct then you can do the following activities:
Answer by John L. · Mar 20 at 03:37 PM
DLM licenses are usually keyed to a specific host. You may need to request a new DLM license for the new host.
Open DLM on the new host. Click on the link in the bottom of the screen "Show system Information". Copy the system information section.
Open a support ticket - the type of ticket will be a license request. You will be requesting a new license due to updated host information (that's another dialog in the ticket).
In the ticket description add the host information copied above.
Attach the existing ADS license to the ticket. This will make it easier to generate a new license.
Hope that helps.
Answer by Przemyslaw T. · Mar 20 at 07:26 PM
1. Yes, you need to request new license key as the host ID where you run ADS has changed.
2. Note, DC RUM release 12.2 is now out of support, but certainly you can continue using the product, just without technical support. If you plan to actively use the product, please migrate it to current release - 12.4.12
Upgradation of DC-RUM 12.2 to 12.4.7 1 Answer