question

George (. avatar image
George (. asked ·

Occasional rendering slowness

From Dynatrace UEM we can see that on some clients machines sometimes the browsers do not render a page fast enough.

For example, in 3% cases one specific page (Notifications) are shown in 10 seconds instead of less than 1 second.

We know that this delay is not related to servers or network, APM clearly indicates that this slowness is related to a JS or internal browser logic on clients machine.

Are there a way to look “inside” of web browser processes to identify the cause of the slowness?

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1 Answer

Dan B. avatar image
Dan B. answered ·

Hi George,

I would try to find a correlation between these slow visits. Things I would check for include: browser type, browser version, IP address, geographic location, OS, client error count, date and time, etc. If for instance you determine they're all coming from a specific browser version you could download that browser and investigate it further from there.

Hope this helps,
Dan

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