Upgrade of CSS is fine, but the upgrade of RUM Console is stuck at the terms and agreement pages. Tried to end task in task manager to kill the process of Anywhere Installer, doesn't work. So I reboot the server, just to get back to where I was.
I left it there run for a night, came here this morning still it is stuck here, after around 11 hours.
Anyone experienced this before?
The upgrade is from 12.2 to 12.4, OS is Windows Server 2016, SQL is 2016 version as well.
Answer by Friederike T. · 6 days ago
i did two upgrades to 12.4.12 within the last 3 days and doesn't experienced anything like this.
Did you try to execute the installer as administrator? Have you copied the installer to a local server storage or is it on a network storage? Did you try to place it on a local drive?
There is a Out-of-memory exeception in the background. Do you have enough free RAM and HDD space for execution?
Answer by Joanna K. · 6 days ago
Because you have a problem even with copying the installer on place, it rather seems that you have a problem with the machine.
The previous problem probably has occured exactly because of it - installer needs some resources to unpack files that it will need during the installation.
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