Private Last Mile : No run alerting

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Question by Grégory G. · May 24, 2017 at 12:53 PM · alerting scripting private last mile

Private Last Mile : No run alerting

Hi,

This weekend, I experienced an issue with the Dynatrace Synthetic platform. Indeed, using Private Last Mile probes, I scheduled some scripts to run 24/7 each 10 minutes. My probes are locate on a Public Cloud & the application to check are located in our own datacenter and/or on public cloud too.

This weekend, the VPN between public cloud & my datacenter were down. I expected to receive some Failure alerts but instead of that, there were no run during all the weekend like if the probe were not available. I will open a support ticket for that, but I also search a way to be alerted if a schedule run not start many times. is there a way to do that with the portal ? May someone encountered this trouble before and know a simple way to receive an alert in such case ?

Thanks in advance.

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Answer 1 · 2017-07-14T07:05:53Z

Answer by James F. · Jul 14, 2017 at 07:05 AM

Hi,

Yes this is a requirement for the new alerting engine.

Thanks for the suggestion.

Jim

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Answer 2 · 2017-05-24T20:32:11Z

Answer by Nyna W. · May 24, 2017 at 08:32 PM

Hi Gregory,

Thank you for the question. Sorry that currently Private Last Mile does not have such a feature to notify user when the peer loses connection or does not run job. Good news is that it has been a frequently requested enhancement feature for Private Last Mile. PM is aware of it and plan to provide it in the next a few releases.

This enhancement request (product idea) is also recorded under the below post. Encourage you visit that page and vote it up.

RFE - PLM peer owner get notification when peer is not running test or overloaded

Hope it helps.

Thank you,

Nyna

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Private Last Mile : No run alerting

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