question

Oleksandr M. avatar image
Oleksandr M. asked ·

SEVERE [EndUserMobileActionEventRecord] createProtocol Exception

Hello,

Maybe someone know about such events in Server log?

6.5.16.1011

Thanks!

2017-09-10 23:07:56 SEVERE [EndUserMobileActionEventRecord] createProtocol Exception: URLDecoder: Incomplete trailing escape (%) pattern Suppressing this warning for another 60000 ms.
2017-09-10 23:10:48 SEVERE [EndUserMobileActionEventRecord] createProtocol Exception: URLDecoder: Incomplete trailing escape (%) pattern Suppressing this warning for another 60000 ms.
appmon6.5agentadministrationserver
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1 Answer

Henry A. avatar image
Henry A. answered ·

Dear Oleksandr,

I haven't heard of this issue before but I found a comment in a support ticket for the same issue, suggesting this error can occur when the AppMon server receives an incomplete dynaTraceMonitor beacon.

There were a few suggested reasons for this - it could be a network issue preventing AppMon from getting the full dynaTraceMonitor beacon. Are there any further clues in Correlation.log?

Best regards,
Henry

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Hello Henry,

Yes there are a lot events in Correlation.log. But I do not know wat does that mean.

2017-09-12 14:22:44 WARNING [CollectorPeer$CorrelationLog] Got event from WebSphere_MB[Node-Info]@mb1:123215 (agentId: bc335a1b) that is not mapped to a session Suppressing this warning for another 60000 ms.
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Hi Oleksandr, I think the error message you have posted there means that AppMon has receive a beacon for an event, for which It cant find a user visit to associate it with.

Regarding the first error, are there any error messages about beacon messages being truncated by the web server agent because it is too long?

I think we normally expect to see the Incomplete trailing escape (%) error when the beacon is very long and the post body has been truncated by the web server.

Best regards,
Henry

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