Dynatrace SaaS - DAVIS integration with Slack: Problem comments

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Question by Matthew E. · Jan 31, 2018 at 09:56 AM · dynatrace saas davis

Dynatrace SaaS - DAVIS integration with Slack: Problem comments

In the WebUI for SaaS -> Problems, you have the ability to add a comment to the problem.

If you have DAVIS integrated with Slack, could you use that as a method to comment on a problem directly from Slack?

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Matthew E. · Feb 01, 2018 at 08:29 AM 0

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...or is there any other way to comment on problems besides through the WebUI?

Matthew E. Matthew E. · Feb 01, 2018 at 08:32 AM 0

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Ok, I see you can do it through the WebAPI here: https://www.dynatrace.com/support/help/dynatrace-api/problems/how-do-i-push-or-add-comments-to-problems/

Answer 1 · 2018-02-01T20:16:40Z

Best Answer

Answer by Patrick H. · Feb 01, 2018 at 08:16 PM

Yes you can add comments via DAVIS, there are many ways!

You can do it via the alexa skill, the DAVIS chat interface or integrations like Slack.

Here an example from the DAVIS chat UI:

2018-02-01-21-18-10-dynatrace-davis.png (81.7 kB)

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Dynatrace SaaS - DAVIS integration with Slack: Problem comments

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