question

Ruchita T. avatar image
Ruchita T. asked ·

Windows Performance Monitor issue

Hi,

We are using dynatrace 6.5 version.

While configuring windows performance monitor showing error as

"Unable to get Value (Object: Processor, Instance: _Total, Counter: Interrupts/sec). Please check if the host is reachable and the requested Performance Counter is available. Detailed error message: Unable to access the desired computer or service. Check the permissions and authentication of the log service or the interactive user session against those on the computer or service being monitored. (System error code: 0xC0000BDB)".

wpm-error.txt

FYI, Our collector server & target machine host is in same domain network & monitored domain userid is a member of Performance Monitor Users group. Also performance counters are present on target host.

To retrive perfomance data from target server, what configuration we need to do on collector server or target machine host?

Please help us with port opening, user id configuration, Authentication and permissions related information.

Thanks,

Ruchita

extensionsmonitoringwindow
wpm-error.txt (2.0 KiB)
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1 Answer

Babar Q. avatar image
Babar Q. answered ·

Hello Ruchita,

Go through with the below links for the Windows Performance Monitoring configuration and how to Retrieve Performance Metrics with Windows Performance Monitor.

https://community.dynatrace.com/community/display/...

https://community.dynatrace.com/community/display/...

Regards,

Babar

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