I have severals occuring incidents and alerting one email receipent works pretty fine, but appearently not when adding a second adress. Is there a log file or something where I can check this?
Thank you in advance.
Answer by Jannick T. ·
I am using AppMon 7.0. I would like to add the email notification action to the
Application Process Unavailable (unexpected) dynatrace incident.
When I am using group[Incident Email Group], all the users belonging to this group are receiving this incident by mail.
But when I configure the action like this
where xxx = domainname, my client is using,
there is no email send to this mailbox.
I've already tested to send a verification email using firstname.lastname@example.org and this is working fine.
Where can I see what my problem is or how can I solve this issue????
Thanks a lot
Answer by Babar Q. ·
Did you analyze the server logs for the said situation?
Are these users belong to LDAP groups or you created manual users?
In the Email recipient box, enter the email address (one by one) to verify that your provided SMTP server settings work. Press Send verification email to test.
Have a look on the below links for the email notification and LDAP configurations:
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