DCRUM Task schedule failing after upgrade

Question

Question by Scott B. · Aug 08, 2018 at 09:25 PM · nam server nam reports

DCRUM Task schedule failing after upgrade

We upgraded our Dynatrace DCRUM from 12.4 to 12.5.3. yesterday and now a scheduled task we had previously working does not. Server.log file indicates "Missing parameter 'user' or user not found". This error was generated the first time it ran (at scheduled time) and when we attempt to run it manually.

"Internal" scheduled tasks all ran fine.

0

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Answer 1 · 2018-08-16T11:09:36Z

Best Answer

Answer by Przemyslaw T. · Aug 16, 2018 at 11:09 AM

Problem resolved in support ticket SUPDCRUM-24556

0 · Share

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Answer 2 · 2018-09-15T17:37:49Z

Answer by Ralph-Peter C. · Sep 15, 2018 at 05:37 PM

Hi, is it possible to view the content of SUPDCRUM-24556 somewhere/somehow ?

0 Show 1 · Share

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Przemyslaw T. &. · Sep 19, 2018 at 09:31 AM 0

Share

No, this ticket is only visible to customer who reported it. The outcome of this problem was not a product issue, but a specific problem with this installation.

DCRUM Task schedule failing after upgrade

2 Replies

Join the conversation!

LIVE WEBINAR

Live webinar: Ensuring Digital Business Availability with Dynatrace

Live webinar: Ensuring Digital Business Availability with Dynatrace

Live webinar: Ensuring Digital Business Availability with Dynatrace

Follow this Question

Related Questions

Forum Tags