We upgraded our Dynatrace DCRUM from 12.4 to 12.5.3. yesterday and now a scheduled task we had previously working does not. Server.log file indicates "Missing parameter 'user' or user not found". This error was generated the first time it ran (at scheduled time) and when we attempt to run it manually.
"Internal" scheduled tasks all ran fine.
Answer by Ralph-Peter C. ·
Hi, is it possible to view the content of SUPDCRUM-24556 somewhere/somehow ?
No, this ticket is only visible to customer who reported it. The outcome of this problem was not a product issue, but a specific problem with this installation.
DECEMBER 12, 10:00 AM GMT / 2:00 PM ET
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Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 10, 4:00 pm CET / 10:00 am ET
Register here
Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 10, 4:00 pm CET / 10:00 am ET
Register here
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