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Question by Scott B. · Aug 08, 2018 at 09:25 PM · nam server nam reports

DCRUM Task schedule failing after upgrade

We upgraded our Dynatrace DCRUM from 12.4 to 12.5.3. yesterday and now a scheduled task we had previously working does not. Server.log file indicates "Missing parameter 'user' or user not found". This error was generated the first time it ran (at scheduled time) and when we attempt to run it manually.

"Internal" scheduled tasks all ran fine.

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Answer by Przemyslaw T. · Aug 16, 2018 at 11:09 AM

Problem resolved in support ticket SUPDCRUM-24556

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Answer by Ralph-Peter C. · Sep 15, 2018 at 05:37 PM

Hi, is it possible to view the content of SUPDCRUM-24556 somewhere/somehow ?

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avatar image Przemyslaw T. · Sep 19, 2018 at 09:31 AM 0
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No, this ticket is only visible to customer who reported it. The outcome of this problem was not a product issue, but a specific problem with this installation.

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  • Forums
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