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Question by Dante P. · Sep 10, 2018 at 07:35 PM · Dynatrace Managed RUM activegate

Fetch the Browser extension config from the Public Activegate (Managed)

Hi All!

We have a Managed local enviroment, when trying to setup a browser extension RUM, the user cant reach the setup url since the config is trying to fetch it from https://clusterlocaladdress/e/tennantid/api/v1/browserextension/config?Api-Token=tokenid and in our enviroment the cluster aint recheable from outside the local network.

Is there any way to fetch such config from the public activegate, like we fetch the oneagent? (ex: https://publicgateway/e/tennantid/api/v1/browserextension/config?Api-Token=tokenid)?

Thanks in advance!

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Patrick H.

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Answer by Dante P. · Sep 24, 2018 at 05:18 PM

Just in case of anyone need it, it's possible. Just change the address to the ActiveGate:9999 and works like a charm.

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avatar image Yos N. · Sep 25, 2018 at 08:12 AM 0
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Hi @Dante P.

From where did you take the API token?

I' have tried from the environment and got http error 403

and from the cluster and got http error 401

environment-api.png (3.0 kB)
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avatar image Dante P. Yos N. · Sep 25, 2018 at 09:02 PM 0
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I created it inside the enviroment and passed it in the url, nothing fancy. I gave all permisions to it.

https://publicactivegate:9999/e/tennantid/api/v1/browserextension/config?Api-Token=tokenid


avatar image Yos N. Dante P. · Sep 26, 2018 at 05:18 AM 0
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Hi @Dante P. thanks for your reply.

Odd, for me its keep returning that I have no RumBrwoserExtension permission while all the switches on this API token are on

May I ask what is is your DTM version? here its 1.152.153

Yos

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avatar image Dante P. Yos N. · Sep 26, 2018 at 12:25 PM 0
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I just check again just in case, since we updated to the new managed versions yesterday. It still works. We are on

**Cluster: 1.152.153.20180921-105102
**Public ActiveGate: 1.151.308.20180919-090035

Created another another app and still works. Do you have the extension app created? When we hit a wall the recomendation was to add a revision=0 to the request, but for us it still works even without that.

Example.

https://activatecage:9999/e/tennantid/api/v1/browserextension/config?revision=0&Api-Token=apitoken

avatar image Yos N. Dante P. · Sep 27, 2018 at 05:06 AM 0
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Still not working for me also with the revision=0 getting 403 :-(

Will open a ticket on this one and will update ASAP

Thanks for support !

Yos

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Answer by Patrick H. · Sep 13, 2018 at 08:14 AM

I've tried multiple ways and it looks like this is not possible currently.

Maybe someone from dynatrace can chime in and tell me if I missed something. Else you can open an RFE for that feature.

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avatar image Dante P. · Sep 13, 2018 at 12:56 PM 1
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Thanks! I ended open a low severity ticket asking about information if that feature exist. I will open an RFE if it doesn't.

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