We are monitoring Micro Services and observed that even if services are up and running, Dynatrace shows that its processes are off whereas we can see in other tools that it is on. Hence, when we push load on the services, it is not showing on dashboard as well as service detail page. Whats interesting is that, we can see those transactions in Dynatrace logs. Please suggest what might be the case here.
Answer by Sebastian K. ·
As @Patrick H. said tell us which technology it is. Also it will be good to check logs from oneagent on hosts that are monitored and affected by this problem. Maybe there is some problem with instrumentation (it technology is supported).