• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
        • Enterprise Synthetic Monitoring
      • Synthetic Classic
        • Synthetic Classic Open Q&A
  • Home /
  • Public Forums /
  • Network Application Monitoring /
  • NAM Open Q&A /
avatar image
Question by Praveen K. · Jul 23 at 12:13 PM · nam server NAM 2018

Hello, i need help to upgrade my CAS server to NAM server?

Any body done the upgrade, is there any considerations we need to take care before upgrading?

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

1 Reply

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image
Best Answer

Answer by Siavash H. · Jul 23 at 01:00 PM

Hi Praveen,

Are you upgrading from DC RUM 2017 to NAM 2018? If so, carefully go through the steps in the URL below.

https://www.dynatrace.com/support/doc/nam/upgrade/upgrade-2017-to-2018/

Sia

Comment
Matthew G.

People who like this

1 Show 4 · Share
10 |2000000 characters needed characters left characters exceeded
â–¼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

avatar image Praveen K. · Sep 25 at 11:18 PM 0
Share

Hi Siavash,

I need your help what all the risk factors as well as consideration while upgrading DCRUM 2017 to NAM 2018. Please let me know it’s there any upgradation slides or videos etc.

avatar image Siavash H. Praveen K. · Oct 01 at 01:06 PM 0
Share

Hi Praveen,

What exactly are you looking for? The documentation linked in my previous post should be sufficient. I do recommend to go through the Backup and recovery procedures section. This ensures that all data remains available for recovery in the unlikely case an incident happens during upgrade.

Sia

avatar image Babar Q. Praveen K. · Oct 01 at 01:26 PM 0
Share
Hello @Praveen K.
As documentation link is already shared by @Siavash H. I would suggest you open a migration ticket in case you need urgent support.

Also, you will have to take care of the authentication process as users will need access to the console server for the login.

You can go through with the documentation and if you find any difficulties, don't hesitate to share with the community for further assistance before starting the activity.

Regards,

Babar

avatar image Praveen K. · Oct 24 at 03:21 AM 0
Share

Hi Siavash,


We have upgraded DCRUM 2017 to NAM 2018 in UAT. But from enterprise synthetic console we are not able to publish the configuration successfully, Its getting status as failed.


IN UAT we have 2 server One server we have installed Dynatrace sever & Dynatrace server APM Database Server and Agent in other server..


Kindly help me.


Regards,

Praveen

screenshot.png (39.0 kB)

Join the conversation!

First steps in the forum
Community User Guide

LIVE WEBINAR

"Power Demo: Software Intelligence for Cloud Infrastructure"


DECEMBER 12, 10:00 AM GMT / 2:00 PM ET

Register here

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 10, 4:00 pm CET / 10:00 am ET
Register here

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 10, 4:00 pm CET / 10:00 am ET
Register here

Live webinar: Ensuring Digital Business Availability with Dynatrace

Learn how Dynatrace Real User Monitoring automatically detects errors that impact your end users caused by erroneous 3rd party or CDNs.
December 10, 4:00 pm CET / 10:00 am ET
Register here

Follow this Question

Answers Answers and Comments

38 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

What will happen if AMD does not meet minimum hardware requirement 1 Answer

How can we verify NAM supported deciphers? 1 Answer

Creating a list of client IP addresses using the SMB protocol using DMI (NAM2018) 2 Answers

For New AMD installation Unable to start "RTMHS service" 1 Answer

"Directive FIELDS is missing" in errors.log NAM 3 Answers

Forum Tags

esm security siebel license nam probe wan citrix dna rest api configuration mq alerting NAM 2018 dashboard dcrumadvisory reports css nam universal decode mobileapp RUM ads sap nam console scripting nam server sequence transactions upgrade nam 2019
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A
      • Enterprise Synthetic Monitoring
    • Synthetic Classic
      • Synthetic Classic Open Q&A