question

Ruchi S. avatar image
Ruchi S. asked ·

How can I send SMS notification?

Through our SMTP server we can send SMS but it does not support HTML message. We are using OneAgent.

alertingoneagent
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Wolfgang B. avatar image
Wolfgang B. answered ·

Dynatrace offers several incident management system integrations, such as PagerDuty, VictorOps or OpsGenie that offer SMS alert notification channels.

Regards,

Wolfgang

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Hi Ruchi, It's also possible to write a custom integration if one of those offerings is not available. Such as receiving an email or webhook which is converted to send through your SMS gateway. The other options involve querying the problems API and triggering SMS from there.
There are many options available to accomplish this.

Regards, Andrew

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Ruchi S. avatar image
Ruchi S. answered ·

I have configured it by selecting text option in message and it is working now.

Thank you

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HI Ruchi,


Can you tell me process for SMS alerting

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You can also create an email alert - and just supply the phone number inplace of the email address. so for Verizon: XXX- XXX-XXXX@Vtext.com

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