question

Angus B. avatar image
Angus B. asked ·

Does Dynatrace SaaS need to call Environment ActiveGate over internet?

In configuring ActiveGate, is it necessary to expose ActiveGate to receive incoming request from Dynatrace SaaS? Or all comunication is initiated by the Environment ActiveGate (on port 443)?

configurationdynatrace saasactivegatenetworkavailability
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

1 Answer

Jonny S. avatar image
Jonny S. answered ·

Hello Angus,


Here is the documentation on all the network ports you may need to open for an Environment ActiveGate.

https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-activegate/configuration/which-network-ports-does-activegate-use/


Cheers,
Jonathan

2 comments Share
10 |2000000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Thanks Jonathan! However, depending on if ActiveGate will need to receive requests from Dynatrace SaaS, it will have to be deployed in DMZ. The above link/document does not explicitly state that. Can it be assumed that ALL sessions are initiated by ActiveGate and not by Dynatrace SaaS?

0 Likes 0 · ·

Yes. The communication is always initiated from the ActiveGate to Cluster (SaaS in this case). This also applies for OneAgents. They connect to ActiveGate or to the Cluster directly (SaaS this case).

0 Likes 0 · ·

Space Topics

mobile monitoring dotnet synthetic monitoring reports iis chat kubernetes servicenow amazon web services mysql mainframe rest api errors cassandra dashboard oneagent sdk cmc application monitoring openkit smartscape request attributes monitoring developer community user tagging log monitoring services ufo syntheticadvisory activegate ip addresses auto-detection high five award oracle hyperion webserver uem usql iib test automation license web performance monitoring ios news migration management zones index ibm mq web services custom event alerts notifications sso host monitoring knowledge sharing reports browser monitors java hybris sap vmware maintenance window user action naming javascript appmon ai synthetic classic availability tipstricks automation extensions session replay diagnostic tools permissions davis assistant faq documentation problem detection http monitors server easytravel apdex aws-quickstart network docker tags and metadata cloud foundry google cloud platform synthetic monitoring process groups account usability dynatrace saas gui paas openshift key user actions administration user actions postgresql synthetic locations oneagent security Dynatrace Managed user management custom python technologies mongodb openstack user session monitoring continuous delivery citrix configuration alerting NGINX action naming linux nam installation masking error reporting database mission control jmeter recorder apache mobileapp RUM php threshold azure purepath davis scripting agent aix nodejs android