Bifurcation of All frustrated users (i.e. Count of users frustrated due to Server side/Network Side/Frontend Side) is needed From OneAgent

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Question by Sumit P. · Mar 04, 2020 at 07:04 AM · oneagent uem RUM

Bifurcation of All frustrated users (i.e. Count of users frustrated due to Server side/Network Side/Frontend Side) is needed From OneAgent

Hi,

We want bifurcation of All frustrated users(i.e. Count of users frustrated due to Server side/Network Side/Frontend Side) for past day From OneAgent.

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Answer 1 · 2020-03-04T11:39:22Z

Answer by Sebastian K. · Mar 04, 2020 at 11:39 AM

It should be possible via USQL:

SELECT count(DISTINCT usersession.userSessionId), name FROM usererror WHERE usersession.userExperienceScore = "FRUSTRATED" GROUP BY name

It's only example but you can write different type of queries here to determine numbers you need.

Sebastian

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Sumit P. · Mar 09, 2020 at 05:39 AM 0

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Hi Sebastian K,

Thanks for update. We tried multiple Queries but we are unable to find individual count of users frustrated due to Server side/Network Side/Frontend Side. If you have any query regrading this kindly share with us.

Sebastian K. Sumit P. · Mar 09, 2020 at 04:27 PM 0

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this may not be possible, because frustration is calculated by action duration and errors, not by root cause of those problems. I don’t think it is possible to get anything closer here

Bifurcation of All frustrated users (i.e. Count of users frustrated due to Server side/Network Side/Frontend Side) is needed From OneAgent

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