Link for Trial version for India Region

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Question by Dharmit S. · May 07, 2014 at 11:32 AM ·

Link for Trial version for India Region

Hi, I have tried to raise a request for Free Trial Version for Dynatrace, but i got reply back stating that "Unfortunately we are unable to quote or sell outside of the US. Please contact your local partner or the manufacture directly for further assistance. If I am mistaken about the location of your project please correct me so we can properly engage". I am located at India Region, can you please help me to get the link for installing trial version.

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Answer 1 · 2014-05-29T15:28:22Z

Answer by Dharmit S. · May 29, 2014 at 03:28 PM

Hi Team,

My technical queries are resolved now.

Just awaiting updates regarding the license.

With Regards,

Dharmit Shah

+91-20-6657-1478

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Andreas G. &. · May 29, 2014 at 05:53 PM 0

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Thats great to hear. Thanks for the update

Answer 2 · 2014-05-27T20:02:47Z

Answer by Dharmit S. · May 27, 2014 at 08:02 PM

Hi Team,

We have few technical queries regarding dynatrace working, can we arrange a brief call tomorrow.

I can be reached on contact number: +91-20-6657-1478,

and email id: dharmit.shah@lntinfotech.com

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Answer 3 · 2014-05-27T10:57:23Z

Answer by Dharmit S. · May 27, 2014 at 10:57 AM

Hi,

Can you please provide your inputs regarding the licence validity...

Also, can you suggest, about how can we view the details for the frotend browser, like resource size, contents downlod ? I have JBOSS application and don't have any separate Webserver like Tomcat ?

For overall resource utilization for server, Do we need to add Charts for viewing the average data like %CPU Utilization & %Memory utilized over the time. or there is other option for doing the same.

With Regards,

Dharmit Shah

+91-20-6657-1478

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Answer 4 · 2014-05-23T17:38:34Z

Answer by Dharmit S. · May 23, 2014 at 05:38 PM

Thanks Team,

Nalin Agrawal was able to help me to resolve the issue through webex, it was something related to addition of port number in one of the conf files.

We are now able to view the monitoring data.

Had a query regarding validity of license, the license was issued on 13th May, but we got everything running today only.

Considering 15 day trial period, is it possible to extend license validity till 6th June ?

With Regards,

Dharmit Shah

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Answer 5 · 2014-05-23T11:08:11Z

Answer by Dharmit S. · May 23, 2014 at 11:08 AM

Hi Team,

I tried various option, like changing the path for dtagent, but still facing the same issue.

Can you please suggest.

Feel free to call me on my contact number.

With Regards,

Dharmit Shah

+91-20-6657-1478

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Andreas G. &. · May 23, 2014 at 01:44 PM 0

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Can you tell us which JVM version you run? What is the AppServer? Also - what version of Windows do you run?

Also - double check that the process that runs your JVM has access to the dtagent.dll path.

I will see if we have somebody local to you that can otherwise give you a call.

Answer 6 · 2014-05-22T20:38:22Z

Answer by Dharmit S. · May 22, 2014 at 08:38 PM

HI Christian, Richard,

I tried both the options of with quotes and without quotes, also using path for lib & lib64.

But the error persists. (There is syntatical error thrown when path is provided without quotes.)

There are no traling spaces for the file name or the path.

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Answer 7 · 2014-05-22T20:03:04Z

Answer by Dharmit S. · May 22, 2014 at 08:03 PM

HI Christian,

Thanks for the reply.

I verified the path following both the path are valid for dtagent.dll:

1) C:\Program Files\dynaTrace\dynaTrace 5.6.0\agent\lib64\

2) C:\Program Files\dynaTrace\dynaTrace 5.6.0\agent\lib\

I tried both of them, but its still giving same error.

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Christian S. · May 22, 2014 at 08:13 PM 0

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did you specify the path with quotes? if yes, please try it without. if no, please try it with.

and: you use "-agentpath", right? not "-javaagent" or something like this.

Rick B. Christian S. · May 22, 2014 at 08:24 PM 0

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Probably not relevant, but just in case: there seems to be a trailing space after dtagent.dll in the error message above.

Rick B

Answer 8 · 2014-05-22T19:50:26Z

Answer by Dharmit S. · May 22, 2014 at 07:50 PM

Hi

Adding to my above issues, i have observed that when relevant changes is made for Jboss standalone.conf file with dtagent dll, Error is received while launching application : "Could not find agent library in absolute path: C:\Program Files\dynaTrace\dynaTrace 5.6.0\agent\lib64\dtagent.dll "

I verified the file manually and it is available at the required location.

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Christian S. · May 22, 2014 at 07:53 PM 0

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maybe you have a 32-bit JVM?

then the correct path would be "...\dynaTrace 5.6.0\agent\lib\dtagent.dll".

Answer 9 · 2014-05-22T18:28:14Z

Answer by Dharmit S. · May 22, 2014 at 06:28 PM

Hi Rakshay,

Sorry we had few technical issues so we can't proceed with the exploration.

We have configured it today, but we are getting attached error while configuring Agent. Its for JBoss Application. (Attached the snapshot)

Tried to reach you on the mentioned contact number, but was not able to reach you.

Can you please suggest.

You can call me at: 020-6657-1478

With Regards,

Dharmit ShahAgent_Error.png

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Answer 10 · 2014-05-15T13:11:13Z

Answer by Rakshay M. · May 15, 2014 at 01:11 PM

Dharmit,

Can you pls give me you contact details so that I can call you back?

I'm Rakshay Mohan from Compuware based out of Bangalore.

Best,

Rakshay

+919845275000

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Link for Trial version for India Region

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