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Question by Vimal N. · Jun 11, 2014 at 03:24 PM ·

Not able to start the dynatrace server on port 8021

I am setting up the Dynatrace server in Linux Box, But after installing the server agent the service is up on 9998. As per the documentation the service the expected to be up on 8021, but instead it is up on 9998. And I am not able to connect to port 9998 also. Can you please help me out on this?

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Answer by Vimal N. · Jun 18, 2014 at 08:19 AM

During the installation of Dynatrace, I ran into lot of issues so I couldn't complete the evaluation within the 15 days timeframe. So can you please extend the trial license for at least a few more days?

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avatar image Andreas G. ♦ · Jun 18, 2014 at 05:59 PM 0
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Hi. This should be no problem considering your challenges with the installation. You should have been in contact with a compuware representative via email. Just let him/her now that you would like an extension. If you have not been in contact with somebody from Compuware let me know.

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Answer by Vimal N. · Jun 17, 2014 at 06:39 PM

Christian,

Can you please extend by trial license for 15 more days. I was held up with the setup of dynatrace on the server and could not complete the process within the 15 days time. It would be of great help if you could extend my trial license for 15 more days?

 

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Answer by Christian S. · Jun 17, 2014 at 04:57 PM

FYI, starting with 6.0 the dynaTrace Server launcher will automatically try to increase this limit (if the user under which the dynaTrace Server is started has the appropriate permissions, of course).

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Answer by Vimal N. · Jun 17, 2014 at 02:37 PM

Thanks Christian. I will make the necessary changes and check if its working fine

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Answer by Christian S. · Jun 17, 2014 at 02:25 PM

ok, I understand. so you should increase the open file limit.

background: we figured that we often have problems with systems that only allow this very low number of open file handles. because at some point it's very likely that e.g. session storage or socket connections won't work any more.

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Answer by Vimal N. · Jun 17, 2014 at 02:11 PM

Number of open files too low: 1024, minium required: 2048 (verify/set with: ulimit -n) i the message which I can see in the Log File.

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Answer by Christian S. · Jun 17, 2014 at 01:48 PM

could you please check the Server.log file (in the <install_dir/log/server directory).

maybe there's a port conflict and that's why the server won't start up.

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Answer by Vimal N. · Jun 17, 2014 at 01:27 PM

I have tried that as well, But still the problem persist. I have pasted the server logs below.

 

[tomcattest@inet41160 init.d]$ ./dynaTraceServer start

dynaTrace Server

Version: 5.6.0.5925 - built 2014-05-12 13:30:07 +0200

Copyright (C) 2004-2013, Compuware Corporation

 

[tomcattest@inet41160 init.d]$ ./dynaTraceServer status

dynaTrace Server daemon not running.

 When I checked the status of dynaTraceServer, Its showing as "dynaTrace Server daemon not running".

 

 

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Answer by Ramon F. · Jun 16, 2014 at 10:42 PM

Inside the installation directory, there is a folder "init.d". In this folder are the scripts to start the components.

 

Kill al java process and try start the 3 components:

 

./dynaTraceAnalysis start

./dynaTraceServer start

./dynaTraceCollector start

 

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Answer by Vimal N. · Jun 16, 2014 at 08:44 PM

[tomcattest@inet41160 dynatrace-5.6.0]$ ./dtserver -bg

dynaTrace Server

Version: 5.6.0.5925 - built 2014-05-12 13:30:07 +0200

Copyright (C) 2004-2013, Compuware Corporation

 

 This is the message which I have got while starting the server. But still no activity on Port 8022. Just to confirm, I had up set the following installation file-"dynatrace-5.6.0.5925-linux-x64.jar". Is this the correct one??

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