Not able to start the dynatrace server on port 8021
I am setting up the Dynatrace server in Linux Box, But after installing the server agent the service is up on 9998. As per the documentation the service the expected to be up on 8021, but instead it is up on 9998. And I am not able to connect to port 9998 also. Can you please help me out on this?
you can see the default ports here: Setup Communication
9998 is the default port for connecting agents
8021 is the default port for HTTPS Web Interface
I will explain you the steps I have performed:-
- I have Installed the Linux 64 bit Installation file on my server.
- After that I tried to connect to the Dynatrace webserver using the following ip from my local host:- http://ip:8021.
This as per the documentation notes, but I am unable to see anything when I did so.
Is this expected or Correct me if I am wrong?
try https://<ip>:8021
mind the 's'!
But as per the netstat function, I can't see the 8021 as open or listening. We cant find any activity happening on port 8021.
Did you tried the 8020 port?
And if I saw right, you installed all components in one machine. Try do see if all components: server, collector and analyser are started.
Hope that helps.
right, as Ramon said it could be the case that you only started the Collector (which is listening for Agents on port 9998).
please ensure that the Server is started!
[tomcattest@inet41160 dynatrace-5.6.0]$ ./dtserver -bg
dynaTrace Server
Version: 5.6.0.5925 - built 2014-05-12 13:30:07 +0200
Copyright (C) 2004-2013, Compuware Corporation
This is the message which I have got while starting the server. But still no activity on Port 8022. Just to confirm, I had up set the following installation file-"dynatrace-5.6.0.5925-linux-x64.jar". Is this the correct one??
Inside the installation directory, there is a folder "init.d". In this folder are the scripts to start the components.
Kill al java process and try start the 3 components:
./dynaTraceAnalysis start
./dynaTraceServer start
./dynaTraceCollector start
I have tried that as well, But still the problem persist. I have pasted the server logs below.
[tomcattest@inet41160 init.d]$ ./dynaTraceServer start
dynaTrace Server
Version: 5.6.0.5925 - built 2014-05-12 13:30:07 +0200
Copyright (C) 2004-2013, Compuware Corporation
[tomcattest@inet41160 init.d]$ ./dynaTraceServer status
dynaTrace Server daemon not running.
When I checked the status of dynaTraceServer, Its showing as "dynaTrace Server daemon not running".
could you please check the Server.log file (in the <install_dir/log/server directory).
maybe there's a port conflict and that's why the server won't start up.
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