Install free trial
Hello,
I would like to install this great application on my system. I develop in amazon cloud , so the apache and php server is a remote linux server.
I started the installation on my laptop, choosed the basic installation and followed the instructions. I selected the application type PHP and now I have one Apache agent with "missing a process?" question.
What I did wrong? How can I setup the dynatrace to try the software? Thank you!
Hi Tamas. Did you look at my PHP Video? http://youtu.be/VhlN96VzLsg
It shows the steps on how to setup dynaTrace for your PHP Application. Most likely problem in your case is that you need to start the dynaTrace Web Server Agent. To Monitor PHP in Apache you need to do 3 things
a) Install the dynaTrace Web Server Agent on your Remote Systsem
b) Configure dtwsagent.ini on that remote system with the name of the Agent - in your case probable Apache_Monitoring - as well as the dynaTrace Server/Collector name this agent needs to send data to. Additionally you configure php.ini to load our dynaTrace Agent as a module via the LoadModule entry
c) Now you need to restart the dynaTrace Web Server Agent Process as explained in the documentation as well as restarting Apache.
Here are the most common problems
a) You didnt make the changes to dtwsagent.ini file. Either you had a type in the Agent Name or didnt provide the correct Server Name that the remote Linux machine can use to connect to your local dynaTrace installation.
b) Your Remote Linux Server is not allowed to connect to the dynaTrace Installation in your local environment. Assuming you installed dynaTrace in your local system on server "DTSERVER" you need to make sure that the remote linux machine can open a TCP/IP connection DTSERVER on port 9998. Do a Sanity check on whether you can connect to that port. Most often there is either an outgoing or incoming firewall issue. You can look at the dtwsagent log file which you will find in the dynatrace installation directory on your remote linux machine. It will probably have an error in there indicating that it could not make a remote connection to that server.
c) You didnt restart the dtwsagent process on your linux machine after you made the changes to dtwsagent.ini
Additionally to the YouTube video I linked to above check my series of YouTube videos I did as part of the Live Q&A sessions. I had one on Agent Troubleshooting about 3 weeks ago: https://www.youtube.com/playlist?list=PLqt2rd0eew1bmDn54E2_M2uvbhm_WxY_6
I hope this helps
Andi
Community Member of the Month
September 2018
Announcing Dynatrace's Community Member of the Month for September 2018, Muthu P.! Click here to read more! Employee Member of the Month
September 2018
Announcing Dynatrace's Employee Member of the Month for September 2018, Kris Z.! Click here to read more!