Scheduled reports question

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Question by Corey H. · Feb 22, 2011 at 05:17 AM ·

Scheduled reports question

I have report scheduled to run overnight. Last night, first scheduled run, the report was sent blank. Does the dashboard have to be open to run the report? It works fine when I manually run the report in the dashboard.

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Answer 1 · 2015-02-25T07:00:00Z

Answer by Matt M. · Feb 25, 2015 at 07:00 AM

I am also experiencing this issue, was there a resolution for this issue?

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Answer 2 · 2011-02-23T15:48:07Z

Answer by Dominik S. · Feb 23, 2011 at 03:48 PM

Hi,

I cannot think of other reasons why it does not work for you here. Can you please open a support-case at https://support.dynatrace.com/ so we can look at details.

Thanks... Dominik.

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Answer 3 · 2011-02-22T21:40:07Z

Answer by Corey H. · Feb 22, 2011 at 09:40 PM

Thanks for your help!

Everything I'm needing in the report is included in the report details. I'm emailing the report in Excel. When I manually run the report from the dashboard, I get all data needed.

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Reinhard B. · Feb 23, 2011 at 05:37 PM 0

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Corey,

what happens if you don't email the report but also save it as a file on the server?
You can set this in the report schedule. is this file also empty?

Thanks,
Reinhard

Answer 4 · 2011-02-22T18:14:52Z

Answer by Dominik S. · Feb 22, 2011 at 06:14 PM

Hi,

You can also check if the server-generated report works if you access it via the Web pages available at http://localhost:8020 under "View Dashboards & Reports".

Dominik.

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Answer 5 · 2011-02-22T15:56:11Z

Answer by Reinhard B. · Feb 22, 2011 at 03:56 PM

Corey,

scheduled reports are server generated so there is no need for the dashboard to be open. However it needs to be stored on the server.

Can you please check if those dashlets you want to be in the report are included in the report settings (Dashboard Properties -> Reporting -> details).
Also what Format are you using for the report?
What happens if you trigger the schedule manually from the report setting in the client?

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Scheduled reports question

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