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Question by Rob M. · Sep 02, 2011 at 01:54 AM ·

Tracing WebServices that call WebServices

My scenario goes like this:

  1. JavaScript calls a .NET .asmx endpoint (Web Service)
  2. C# in that web service endpoint calls another .NET .asmx endpoint and returns.
  3. Original web service returns to JavaScript caller.

To illustrate further Javascript calls a Zip.asmx web method, which, calls a CrmService.asmx web method. Zip is in 1 AppPool. CrmService is in a different AppPool.

I've created an Agent Group:

 

"Placed" the ASP.NET and .NET Web Services sensor packs

And configured the sensors:

The Web Requests dashlet correctly shows the request for Zip.asmx.

 

When I "drill down" to the PurePath for the Zip.asmx Web Request, dynaTrace records that Zip.asmx started the PurePath. It also reports that child CrmService request. OK so far.

 

When I "drill down" to the Web Services for the Zip PurePath, dynaTrace records only CrmService.asmx requests.

 

Should I see both the Zip.asmx and the CrmService.asmx requests in the Web Services dashlet since 2 .NET web service calls occured in this purepath.

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Chad T.

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Answer by Christian S. · Sep 07, 2011 at 04:52 PM

hi Robert,

FYI, we already fixed this issue internally.

as soon as you create a ticket in our support portal, support can provide you a patch concerning this issue.

best,
Christian

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Answer by Christian S. · Sep 05, 2011 at 08:52 PM

hi Robert,

I had a look at your PurePaths and found that there is actually a bug in the .NET Web Service Sensor.

I'll file an internal ticket to address this issue as soon as possible.

Could you please create an issue in our support portal (http://support.dynatrace.com/) so we can keep you up-to-date via support and provide you a patch concerning this issue.

Please refer to me in this ticket, so we can speed things up a little.

thanks,
Christian

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Answer by Rob M. · Sep 02, 2011 at 11:12 PM

@Michael, @Christian, This will be the first time I try to attach a session.

Ziip Web Service dynaTrace Session:ZipWebService.dts

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Answer by Christian S. · Sep 02, 2011 at 07:06 PM

hi Robert,

based on your screenshots, it looks interesting, that you see both CrmService client- and server-side Web Service calls for this PurePath in the Web Services Dashlet.
based on your PurePath screenshot, it looks like the server-side Zip and the client-side CrmService Web Service should be correctly detected.

I would expect something like:

C CrmService.asmx
S Zip.asmx

in your Web Services dashlet.

as Mike already said, a session containing your PurePaths would help us find out more.

Christian

PS: you didn't place the .NET Web Service Tagging & .NET HTTP Tagging Sensors, right? with these Sensors it should be possible to get also to the server-side CrmService.asmx call (if it's on a Tier with a dynaTrace Agent injected).

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Answer by Michael K. · Sep 02, 2011 at 04:10 PM

Hi Robert,

It looks to me as if the original Zip.asmx is not detected as a WebService but just a Web Request. That being the reason that it does not show up under Web Services. Could you attach the path to the forum entry for me to look at?

Thanks

Mike

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